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TERMS & CONDITIONS

Sale of Balen Nutrilife products through 3rd party sites (Amazon.com, eBay, etc.) is not authorized or permitted. Balen Nutrilife reserves the right to not sell or supply any products to any Reseller that is found to be selling Balen Nutrilife products on third party-facilitated sites.

To protect the Balen Nutrilife trademarks and trade name all parties must obtain the Company’s written permission prior to use in any advertising (including but not limited to the Internet) or literature other than Company-published material.

All pictures and publications are registered trademarks of Balen Nutrilife. No material or any other portions of this website may be copied, duplicated or reproduced without written consent. All advertising, promotions, special packaging and/or prices are subject to change without prior notice.

All material provided on Balen Nutrilife website is provided for educational purposes only. Consult your own physician regarding the applicability of any opinions or recommendations with respect to your symptoms or medical condition. Essential oils are not intended to diagnose, treat, cure or prevent any disease.

Your use of this website is at your own risk. Neither Balen Nutrilife, nor any other party involved in the creation of this site is liable for any direct, incidental, consequential, or indirect damages arising out of your access to or use of this website. Balen Nutrilife also assumes no responsibility and shall not be liable for, any viruses that may infect, or any other damages to your computer equipment or other property on account of your access to and use of this site. Any and all communication or material you transmit to Balen Nutrilife via the website by electronic mail or otherwise will be treated in accordance with our privacy policy.

Balen Nutrilife has not reviewed all of the sites linked to this website and is not responsible for the content of any other pages, lists, or any other sites linked to Balen Nutrilife website. Your linking to any other off-site pages or other sites is done entirely at your own risk.

Balen Nutrilife may at any time revise this statement by updating this posting. You are bound by such revisions and should therefore visit this page periodically to review the current legal conditions to which you are bound.

 

Shipping Policy:

Balen Nutrilife offers $5 Flat Rate shipping for all online excluding any larger items which require more packing.

 

Typically, all orders ship within one business day of purchase. Balen Nutrilife does not operate over the weekends, and orders placed over the weekend will ship out the following Monday or Tuesday. During busy periods, including holidays and sales periods, the processing time can increase to 2-3 business days before your package is shipped.

 

International shipments and faster shipping will require an extra fee.

 

Back Orders:

If an item is backordered it will ship as soon as it is in stock. For any questions regarding out of stock items please contact us at info@belennutrilife.com.

 

Returns:

Balen Nutrilife offers a 30-day return policy. If the purchase has been made within the 30 days, we will happily accept any return for you. Once we receive the product back, we will issue a full product refund. Please make sure the lid(s) are on tightly and include the order number in the package to ensure we issue the credit to the correct person. Please keep in mind, original shipping is not credited back and customers are responsible to pay for return shipping. Partial refunds may be issued for any product received in damaged condition or if significant product has been used.

 

Please mail to us at :

Balen Nutrilife

686 Grand Avenue, Suite 119

Ridgefield, New Jersey 07657

 

Defective or damaged product policy:

If your order arrives with any damages, please contact us right away and we would be happy to assist you. Please email info@belennutrilife.com and include a photo. Please also include a detailed description of the problem along with your order number. Product will be replaced or a refund can be submitted.

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Policies

Shipping

Where is Balen Nutrilife located and where will my order ship from?

All orders are shipped from our main warehouse in Ridge Field, NJ. 

What is your return policy?

Balen Nutrilife offers a 30-day return policy. If the purchase has been made within the 30 days, we will happily accept any return for you. Once we receive the product back, we will issue a full product refund.

Please make sure the lid(s) are on tightly and include the order number in the package to ensure we issue the credit to the correct person. Please keep in mind, original shipping is not credited back and customers are responsible to pay for return shipping. Partial refunds may be issued for any product received in damaged condition or if significant product has been used.

What packaging do you use to ship your oils?

Depending on the size of the order, we ship our products in padded bubble mailers or bubble wrap and small boxes. 

What are my shipping options?

All packages are sent via UPS or United States Postal Service (USPS) Priority Mail, First Class or Expedited for delivery. We normally ship orders within 1-2 business day of receipt. Our standard shipping is First Class. Most orders will arrive within 7 business days. *Please note that larger orders may require signature confirmation for delivery.

My product arrived damaged and/or is missing an item. 

If your order arrived damaged or the shipment is missing a product, please email us to june@balennutrilife.com and our customer care team will be happy to assist you! 

How can I cancel or change my order?

If you wish to cancel or change your order, please email us at june@balennutrilife.com. While we cannot guarantee any changes to be made to the order once it has been placed, we will try our best to accommodate. If we were not able to change or cancel the order upon its arrival, please write "Return to Sender" on the unopened package and dispatch it to the appropriate mail carrier. Once we receive the package back in our facility, we will issue a full product refund.

Shopping Information

Are Balen Nutrilife essential oils therapeutic grade?

Yes, all of our oils are 100% pure therapeutic grade. We are proud to offer the highest quality essential oils available. Our oils are tested to meet the world standards and we guarantee the purity and quality of our products. No synthetics, GMOs or harmful chemicals are used in growing or distillation process. Every oil is GC/MS (gas chromatography mass spectrometry) tested.

What is a GC/MS Test?

GC/MS stands for Gas Chromatograph Mass Spectrometry. In simple terms, a GC/MS separates an essential oil into individual components. The oil is vaporized upon entry into the device, and the oil passes through a column assisted by a carrier gas (usually helium or hydrogen). The column itself sits within an oven; here change in heat over time is managed. Different chemical compounds react at different speeds within the column, and this information is captured on the Gas Chromatograph Mass Spectrometry.

Does Balen Nutrilife perform third party testing?

Yes, test each batch by a third-party GC/MS (gas chromatography mass spectrometry) testing. This ensures the purity and potency of the oil by ensuring that the contents are meeting the general guidelines.

Does Balen Nutrilife test on animals?

Balen Nutrilife is NOT tested on animals. Balen Nutrilife offers the highest quality, natural and cruelty-free products. We require that all our suppliers meet the same criteria of no animal testing.

Product Related Questions

Can Balen Nutrilife essential oils be used internally?

Do not use the oils that are labeled “for external use" for internal use. Please find the detailed instructions and safety notes on each product detail page. 

Are Balen Nutrilife essential oils safe to use around pets and animals?

We do not recommend using essential oils around animals as they metabolize essential oils differently than humans. If you wish to use essential oils on or around animals, we recommend working with a veterinarian who is qualified in animal aromatherapy.

Do you offer Wholesale or Private Labeling?

Yes, we offer wholesale for retailers and private labeling for businesses. Feel free to contact us for more information.

Where can I find more information about your products?

Please find the detail information of each product on Balen Nutrilife website. If you have more questions, contact us at june@balennutrilife.com.

What’s the difference between distillation and cold-press?

1. Steam Distilled: Heat is then applied to the distillation unit where the plant material is placed in a with water. As the water heats, the plant sacs holding the essential oil releases the essential oil. Oil droplets rise with steam droplets and are sucked into a pipe and joined with water. The steam runs through a steam pipe which connects to a cooling unit, and the oil and water separate in this process.

2. Cold Pressed: The plant materials (for example, citrus peels) are kept “cold” (meaning that the materials are never heated to the high temperature as in steam distillation). The peel of the fruit is then penetrated while rolling over a trough. Sacs which contain the essential oil in the peel are pierced then the whole fruit is pressed to squeeze the juice & the essential oil from the pulp. The essential oil rises to the surface of the juice and water and oil are separated through a centrifugation process.

Is there a way to burn Balen Nutrilife essential oils to release the aroma into the air?

Yes, we highly recommend the use of an aromatherapy diffuser. It mildly warms the oils and emits the aroma into the air creating an inviting ambiance. Our Relaxation blend is heavenly in a diffuser.

Is there a way to burn Balen Nutrilife essential oils to release the aroma into the air?

Yes, we highly recommend the use of an aromatherapy diffuser. It mildly warms the oils and emits the aroma into the air creating an inviting ambiance. Our Relaxation blend is heavenly in a diffuser.

Is there a way to burn Balen Nutrilife essential oils to release the aroma into the air?

Balen Nutrilife ensures the safety of general use of our product. However, pregnant women should consult their healthcare professional before using essential oils to address any potential health issues. 

Is there a way to burn Balen Nutrilife essential oils to release the aroma into the air?

Balen Nutrilife ensures the safety of general use of our product. However, pregnant women should consult their healthcare professional before using essential oils to address any potential health issues. 

What is Royal Jelly?

Royal jelly is a gelatinous substance produced by honeybees to feed the queen bees and their young. During the process of creating new queens, the larvae in queen cells are fed with copious amounts of royal jelly that triggers the development of queen morphology, including the fully developed ovaries needed to lay eggs.

What is bee pollen?

Bee pollen is pollen collected by honeybees during the process of collecting honey. Bee pollen contains vitamins, minerals, carbohydrates, lipids, and protein. It comes from the pollen that collects on the bodies of bees.

Good Manufacturing Practices